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Resolving TPM Errors When Recovering Windows

Troubleshooting Device Manager Errors

When encountering errors related to the Trusted Platform Module (TPM) during Windows recovery, it's crucial to investigate the issue in Device Manager. Under Security Processor, select Security Processor Details and choose Security Processor Troubleshooting. The details will display whether the device corresponds to a TPM module without a driver.

Solving Driver Issues for 32-bit Windows 7

If you're facing this issue on a 32-bit Windows 7 system, there is no available driver for the TPM device. You can either upgrade to Windows 7 64-bit, where a driver is available, or contact your device manufacturer for assistance.

Resolving Compatibility Issues

Attempting to recover Windows from a newer version (e.g., Windows 8 or 10) to an older version (e.g., Windows 7) or vice versa can trigger an error. This is because different Windows versions have varying TPM compatibility requirements. To resolve this, consult your device manufacturer's documentation for guidance.

TPM 2.0 Considerations

Note that TPM 2.0 devices do not have standalone drivers. If you're running Windows 10 21H1, the TPM 2.0 devices should install automatically. However, if you encounter any issues, contact your device manufacturer for support.


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